Privacy Policy

This Privacy Policy describes how Limere (Reserve Labs) (“Reserve Labs,” “we,” “us”), collects, uses, and shares information through Limere (the app) and the limere.app website (together, the “Service”). It applies to anyone who creates a Limere account or visits this site.

You must be 18 or older to create a Limere account. We ask for your birth year when you sign up to confirm this. Limere is not directed at anyone under 18; if we learn an account belongs to someone under 18, we will close it.

Account information. An email address and password to create and secure your account, and the birth year you enter at signup.

Profile information. What you choose to add to your profile: your name, photos, a short tagline, and optional details like your interests and music taste. Most profile fields are optional beyond the minimum needed to create a profile, and you control which of them are visible (see “Who can see what,” below).

Presence: who’s nearby. Limere’s core feature is showing you people you’ve actually crossed paths with. Your phone and another Limere user’s phone can recognize that you’re both nearby, automatically. This runs only while you’re in an activity, and it keeps running while the app is in the background. It only works between two people who both have the app and are both using it; it doesn’t reveal either person’s precise location, and it does nothing with people who aren’t on Limere. The signal your phone uses for this changes regularly, so it isn’t a fixed identifier that someone outside the app could use to follow you around. Each time you join an activity you choose whether to be visible or to join as a ghost, and a ghost isn’t shown to the people around them.

Location. The app reads your location once, when you pin a venue to an activity you create. Joining an activity never reads it. If you turn on departure protection for an activity with a venue pinned, the app monitors that one venue boundary in the background so it can remind you to leave. It does not record your route.

Photos. Photos you add to your profile or send in chat. We ask for camera or photo library access only when you choose to take or attach a photo, or to scan an event QR code.

Messages. The content of conversations with people you’ve matched with, including any photo you send. Limere also offers expiring photos in chat: a photo sent this way can be opened once, for a short window, after which the recipient can’t reopen it. As with any messaging feature, we can’t stop someone from saving a copy, for example a screenshot, before it expires.

Waitlist. If you join the early-access waitlist on this website, we collect the email address you provide and whether you’re signing up as an individual or a business, so we can reach out when access opens.

Your name, photos, and tagline are visible to people you cross paths with or match with. Most other profile fields work on a simple rule: filling in a field yourself is what unlocks seeing that same field on someone else’s profile. If you leave a field blank, you won’t see it on other people’s profiles either.

Conversations are visible only to the two people in them. Looking at someone’s full profile may let them see that you viewed it, similar to other social apps.

If you block someone, you’re immediately hidden from each other, any match between you ends, and your message history is hidden from both sides. Blocking is permanent and can’t be undone: you won’t be able to unblock that person in Limere. If you report someone, we see the report; they aren’t told who filed it.

We use third-party infrastructure providers to host the app and store data on our behalf. Connections between the app and our servers are encrypted in transit, and access to your data is restricted to what each part of the app needs. No method of storage or transmission is completely secure, and we can’t guarantee absolute security.

This website does not use analytics or advertising cookies.

We keep your account and profile information for as long as your account is active, so we can provide the Service. This includes your history of people you’ve crossed paths with, which we keep so you can look back at it. Messages are kept until you unsend them, which permanently clears the text, or until your account is deleted. If you delete your account, we delete this information as described below.

You can remove individual photos from your profile at any time in the app, and you can delete your whole account from the app as well — it’s under Me, and it asks you to type a confirmation first. Your profile, photos, matches, and everything you’ve shared are removed from other users right away, and you’re signed out for good. Our systems keep the data for 30 more days — if you deleted your account by mistake, email us within that window and we can restore it. After 30 days, everything is permanently deleted and can’t be recovered.

Two things stay on purpose, and we’d rather say so than let you find out later: messages you already sent may still be visible to the people you sent them to, shown as coming from a deleted account; and if someone reported you, that report stays on file. Beyond that, email hello@rsrvlabs.com for any request about your data, and we’ll respond within 30 days.

You can control which optional profile fields you share, join an activity as a ghost instead of visibly, block or report anyone, and leave an event, all from within the app. Contact hello@rsrvlabs.com for any other request about your information.

We may update this policy as the product changes. We’ll update the effective date above when we do. If a change is significant, we’ll look for a reasonable way to let you know before it takes effect.

Questions about this policy, or about your information: hello@rsrvlabs.com.